Last Updated: 04-02-2026
Waselpay operates the Waselpay mobile applications and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect personal information that you voluntarily provide when using our Service, including:
Name
Email address
Phone number
Account login credentials
Payment-related information (processed through third-party payment providers)
Restaurant business information (for restaurant owner accounts)
We may automatically collect certain information when you use our apps or website, including:
Device type and operating system
IP address
App usage activity
Pages or features accessed
Date and time of access
QR code scans and ordering activity
Our app may collect approximate location information to improve service functionality and restaurant identification. You can disable location access in your device settings.
We use collected information to:
Provide and maintain our Service
Enable restaurant ordering and payment functionality
Manage restaurant tables, menus, and orders
Process transactions and payments
Improve app performance and user experience
Send service-related notifications
Provide customer support
Prevent fraud and ensure platform security
Comply with legal obligations
Payments made through the Service are processed by secure third-party payment providers. We do not store complete payment card details on our servers. Payment providers handle and store payment information according to their privacy policies.
We do not sell your personal information. We may share information in the following situations:
User order details are shared with the restaurant where the order is placed.
We may share information with trusted third-party providers that help us operate the Service, including:
Payment processors
Cloud hosting providers
Analytics services
Customer support tools
We may disclose your information if required by law or to protect our legal rights.
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
We implement reasonable technical and organizational measures to protect your data. However, no electronic transmission or storage method is 100% secure.
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing
You may request these actions by contacting us using the details below.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children.
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy, please contact us:
Company Name: waselpay
Website: waselpay.com
Email: info@waselpay.com